Come Work With eTribez
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CAREERS

Come Work With Us

eTribez is always on the lookout for new talent!

We aim to remain the global industry leader in Production Management software. Our technology enables the entertainment sector, film studios, broadcasters and production companies to centralise control of output and drive efficiency through a comprehensive software solution. How can we do that?  By hiring the best of the best to join our winning team.

Do you think you have what it takes to be an eTribez all-star?

If you have the desire to work hard in a stimulating and friendly environment, then check out our open positions.

Send your CV and cover letter directly to jobs@etribez.com!

 

Customer Success Manager – German Speaking (Position CS-2506)

eTribez is the entertainment industry’s leading digital solutions provider. Our cutting-edge technology provides TV & Film production companies around the world with a comprehensive suite of solutions to operate the most successful, profitable and efficient productions in the entertainment industry today.

eTribez seeks a Customer Success Manager to join the European CS team with a special focus on production companies in the German market. 

Please note, this is not a sales position. 

 

Responsibilities:
  • Work closely with customers to make sure they gain the most value from our product
  • Maintain and grow strong client relationships with a focus on client satisfaction
  • Identify client requirements, configure software, and communicate gaps
  • Conduct periodical business reviews (QBRs) for customers, including performance analysis and future roadmap
  • Create and maintain documentation and training materials
  • Lead client demo and training sessions
Requirements:
  • 3+ years of previous experience in a client-facing Project Management role.
  • Experience working with and communicating requirements to the Product team.
  • Fluent in German, proficient in English
  • Excellent written and communication skills
  • Excellent organisational skills, ability to multitask and prioritise
  • Advantage: Additional language is an advantage (Italian, Spanish or French)
  • Advantage: Understanding client-server model, XML, HTML, CSS
  • Advantage: Based in Berlin or Cologne areas
  • Ability to work remotely as required

Position Type: Full Time
Location: UK / Germany (Remote)
eTribez is an Equal Opportunity – Affirmative Action Employer – Minority / Women / Disability /
Gender Identity / Sexual Orientation.