CAREERS
eTribez is always on the lookout for new talent!
We aim to remain at the forefront of the industry by continuing to develop sophisticated features and advanced digital solutions that will improve the entire production process for TV broadcast networks and production companies. How can we do that? By hiring the best of the best to join our winning team.
Do you think you have what it takes to be an eTribez all-star?
If you have the desire to work hard in a stimulating and friendly environment, then check out our open positions.
Send your CV and cover letter directly to jobs@etribez.com!
IT Manager, Tel Aviv Office (Position 1801)
eTribez seeks an IT Manager to join our team. The position combines IT Management as well as development and programming assistance with specific campaign implementations and assistance with office IT activities.
The position involves diving into a large-scale enterprise product, and providing second-tier assistance to the different teams.
Responsibilities:
- Collect client requirements and understand their workflow
- Managing the entire IT infrastructure of the company
- Acting as the main focal point in all technical issues and providing assistance to the different company teams – both local and overseas
- Providing technical assistance to the Account Management team with complex implementations of specific campaigns
- Assisting with production-related activities: troubleshooting, monitoring during high-traffic activities, etc.
- Assisting with ongoing IT activities: purchases of hardware and software, management of online services (email, Google Apps, etc.), installations and general technical assistance
Requirements:
- BA/BS degree in a related filed or equivalent experience
- At least 3 years of hands-on IT Management, familiarity with managing an office network Experience with Windows 7 and 10 is a must
- Manage cloud-based office software (Office, gmail, OneLogin, JIRA, etc.)
- Experience with Linux – major advantage
- Basic programming experience and willingness to write code as part of second-tier support
- Familiarity with CSS and JavaScript – a major advantage
- Troubleshooting and debugging skills both in software and hardware
- Strong technical and analytical skills
- Attention to detail, organizational skills
- Strong service orientation
- Organized, thorough, independent, and able to lead and oversee processes – Must
- Good English communication skills (both speaking and writing)
Position Type: Full Time
Location: Tel Aviv Office
eTribez is an Equal Opportunity Employer.
We encourage women and minorities to apply.
Customer Success / Technical Account Manager, Los Angeles Office (Position 1707)
eTribez seeks a Customer Success/Technical Account Manager to join the Professional Services team, and work closely with some of the biggest brands in the entertainment industry in the US, UK, France, and Germany.
The position combines end-to-end international client relationships maintenance, which requires a technical orientation. We are looking for those of you who enjoy working with people and like getting hands on with technical material. The position is fast-paced and diverse, and requires resourcefulness, independence and responsibility.
Responsibilities:
- Collect client requirements and understand their workflow
- Set up and fully configure new clients’ accounts and activities using internal tools (including editing XMLs and HTMLs)
- Provide technical support and services throughout clients’ activity life cycle
- End-to-end responsibility over client accounts
- Foster relationships to ensure account growth, client satisfaction, and retention
- Develop and carry out training sessions (remotely and on-site)
Requirements:
- BA/BS degree in a related filed or equivalent experience
- 1-2 years of experience in Client-Facing/ technical engineering or Account Management roles – a must
- Excellent time management and strong organization skills. Ability to maintain poise under stress, especially when resolving client time-sensitive issues
- Excellent communication and presentation skills
- Proficiency in Spanish – an advantage
- Analytical and process-oriented mindset
- Ability to manage influence through persuasion, negotiation, and consensus building. Maintain active customer conversation through regular and consistence engagement, demonstrating your knowledge of the industry and programmatic expertise
- Self-starter capable of thriving in a Start-Up in environment able to multi-task
- Demonstrated ability to take ownership and accountability, and act on client goals and objectives in a technical environment
- Demonstrated ability to take ownership and accountability, and act on client goals and objectives in a technical environment
- Basic understanding of HTML, XML – an advantage
- Legal eligibility to work in the US
Position Type: Full Time
Location: Los Angeles Office
eTribez is an Equal Opportunity Employer.
We encourage women and minorities to apply.